Trinity Life is allowing telephone applications through May 31st. Just use their normal voice application process. Call (888) 995-7722
Liberty Bankers– Phone Application (800) 885-7613 Guide https://fexcontracting.com/wp-content/uploads/2020/04/Phone-Application-Liberty-Bankers.pdf
Liberty Bankers new e-app (updated Oct 2020) https://files.constantcontact.com/d9c7699b201/bf0e616e-c559-44cd-a491-32952a24bdc6.pdf
Security National Life- now accepts Point of Sale phone verification calls from agents during office hours which are 8 am to 4:45 pm MT, M-F. Agents must complete the Telephone Web App entirely before calling. Agents need to call 855-765-4765, option 1 with their insured on the line. If agents submit an app outside of business hours, a SNL rep will call back the next business day. This process will provide the agent and their client a one-stop shop to complete the application.
The process should go as follows:
- Agent makes the sale on the phone or video conference.
- Agent enters the information on our Phone Web App and submits the app to our office.
- While on the phone with the insured the agent calls 855-765-4765, option 1 and completes the phone verification.
Please note the phone verification does not provide an underwriting decision. Contact your Security National Life market sales director with any questions regarding these updates. You can also download additional information by clicking here.
Gerber Life Phone Application- Call (877) 995-7722 Instruction sheet https://fexcontracting.com/wp-content/uploads/2020/04/Gerber-Phone-Application.pdf
Royal Neighbors– Phone application process now has Social Security billing. Designed to help meet your clients’ individual needs, this hassle-free payment method auto-drafts on the day your clients receive their Social Security deposit.
Click for RNA’s e-app process updates June 2022: https://fexcontracting.com/wp-content/uploads/2022/06/E-App-Process-RNA-2022.pdf
Do you have questions or need technical assistance?
Our experts (also known as real people) are here to help.
Prosperity Training Video: https://vimeo.com/374681153/0520d632e2
Prosperity Info: https://fexcontracting.com/wp-content/uploads/2020/04/Field-Bulletin-2020-38-Reminder-for-Non-Face-to-Face-Sales-_FE-_-PT100_.pdf
Foresters- https://fexcontracting.com/wp-content/uploads/2020/04/Tele-Sales-Guidelines-Foresters.pdf Due to Covid-19 Foresters is currently not accepting applications on people over 75 years old.
Mutual of Omaha: e-app available through their website: https://accounts.mutualofomaha.com/
Sentinel Security– New Vantage E-App Spotlight: Signature Options
Sentinel Security Life Insurance Company’s Electronic Application (E-App) is an efficient tool that offers New Vantage applicants two signature options: E-signature and telephone signature.
For the E-Signature Process, clients can sign directly in the E-App during in-person meetings or sign remotely through email. For the Telephone Signature Process, your client can sign their application in-person or remotely by calling our toll-free number at 877-888-0352.
For more detailed E-App signature assistance, please see the New Vantage E-App Guide here or on the Agent Portal.
Pennsylvania
Even though insurance is considered a life-sustaining business, in-person sales are not designated as such and could hinder the safety and well-being of others. Therefore, any Pennsylvania agents who continue to sell insurance in-person, will run the risk of losing their licenses. Click here for more information.
COVID-19 Guidance for Licensees as Counties Move to Yellow Phase
In order to stop the spread of COVID-19 in the Commonwealth, the Pennsylvania Insurance Department (“Department”) is issuing this Notice to all licensees of this Department to provide guidance about in-person operations and sales for insurance licensees in counties moving to the yellow phase of reopening in the Commonwealth.
Telework and remote operations must continue where feasible in counties that have been designated to move to the yellow phase, however, in instances where that is not feasible, insurance licensees will be permitted to resume in-person operations, including in-person sales, with restrictions to protect licensees and consumers. Licensees must adhere to the guidance, building safety and business safety orders issued by Governor Tom Wolf that details procedures businesses must follow to conduct in-person operations in counties slated to move to the yellow phase of reopening. Licensees are advised that unsolicited in-person sales continue to be prohibited across the commonwealth under the Governor’s order, regardless if licensees are operating in red or yellow counties.
Any insurance licensee found to be in violation of this Notice may be subject to Enforcement actions by the Pennsylvania Insurance Department, including the levying of monetary penalties and revocation or suspension of license. Additionally, non-compliance can result in a referral to the Pennsylvania State Police for further prosecution.
Visit www.pa.gov for complete information and an up to date list of counties moving to the yellow phase.
California
Insurance sales are considered essential, however use of telesales or remote work should be used whenever possible.
Connecticut
Insurance sales are deemed essential, so agents do not have to work from home, though recommended if possible.
Delaware
Insurance sales are considered essential, however use of telesales or remote work should be used whenever possible. Read more
District of Columbia
Insurance sales are deemed essential, so agents do not have to work from home, though recommended if possible.
Florida
Insurance sales are deemed essential, so agents do not have to work from home, though recommended if possible.
Illinois
Insurance sales are considered essential, however use of telesales or remote work should be used whenever possible. Read more
Indiana
Insurance sales are considered essential, however use of telesales or remote work should be used whenever possible. Read more
Kentucky
Insurance sales are deemed essential, so businesses do not have to close. Should try to work from home if possible.
Maryland
Insurance sales are deemed essential, so businesses do not have to close. Should try to work from home if possible and no door-to-door sales.
Massachusetts
Insurance agents/brokers are not mentioned on the essential list, so only telesales/remote work is accepted. Read more
Michigan
Insurance sales are considered essential only if their work cannot be done by a telephone or remotely. Read more
Missouri
The stay at home ban does not require businesses to close whether they are deemed essential or not, only that they follow social distancing and sanitation requirements. Read more
Nebraska
No information at this time.
New Jersey
Insurance sales are deemed essential. Urged to follow social distancing protocols. Read more
New York
Insurance sales are considered essential. Businesses are urged to follow all safety protocols and keep in-person interaction as minimal as possible. Read more
North Carolina
Insurance sales are deemed essential and are exempted from closing. Should limit contact with public and use telesales when possible.
Ohio
Insurance sales are considered essential. Telework highly recommended. Read more
Virginia
Insurance businesses can remain open. May have no more than 10 patrons in a business at a time. Highly recommended to use telesales whenever possible. Failure to follow distancing requirements could result in a class 1 misdemeanor. Read more
West Virginia
Deemed Essential, face-to-face sales are prohibited except under certain circumstances including use of protective equipment. Telesales functions are recommended in possible. Read more
Wisconsin
Insurance sales are deemed essential, however, businesses may not engage in door-to-door solicitation, regardless of its purpose or status as an essential business or operation. Encouraged to remain open using telework tools. Read more
